Player Wellbeing

Responsible Gaming at habjje — Your Wellbeing Comes First

habjje is committed to providing a safe, fair, and enjoyable gaming environment for every player in Bangladesh. Our responsible gaming programme gives you the tools, information, and support you need to stay in control of your play — always.

18+
Age Restriction
24/7
Support Available
5
Self-Help Tools
0
Cost to Self-Exclude

Important Notice: Gambling is intended for entertainment purposes only. It carries financial risk and is strictly for adults aged 18 years and above. If gambling is affecting your finances, relationships, or mental health, please use the self-exclusion and support tools described on this page. You can also contact our support team at [email protected] at any time.

What Responsible Gaming Means at habjje

At habjje, responsible gaming is not a checkbox — it is a core part of how we operate. We believe that gambling, when approached sensibly, can be a genuinely entertaining pastime. But we also recognise that for some players, gambling can become problematic, and we take our duty of care seriously.

Our responsible gaming framework is designed to put you in control. Whether that means setting a daily deposit limit, taking a short break with our time-out feature, or permanently self-excluding from the habjje platform, we make these tools simple to access and straightforward to use — free of charge, with no waiting period.

We also invest in player education. Understanding how games work, how to recognise early warning signs of problem gambling, and knowing where to seek help are all part of the habjje commitment to our Bangladeshi player community. Gambling should always be a choice made freely, within your financial means, and for enjoyment — never as a way to generate income or escape personal difficulties.

Our Core Principles

Fairness: All games on habjje use certified random number generators to ensure that outcomes are genuinely random and unpredictable. No strategy, system, or pattern can guarantee a win.
Transparency: We clearly display odds, house edges, and game rules so that you can make informed decisions before placing a bet.
Access: Every responsible gaming tool on habjje is available to every registered player — no fees, no penalties, no delays.

Did You Know? The expected return on any casino game means that, over time, the house will always hold a statistical edge. Gambling should never be treated as a reliable source of income. If you find yourself chasing losses, please use our deposit limit or time-out tools immediately.

Deposit Limits

Set daily, weekly, or monthly BDT deposit caps to stay within your personal budget from the moment you fund your account.

Time-Out

Pause your account for 24 hours, 48 hours, 7 days, or 30 days. During a time-out, you cannot log in or place bets on habjje.

Self-Exclusion

Permanently or temporarily close your habjje account. Self-exclusion takes effect immediately and cannot be reversed during the chosen period.

Activity Review

Access your full transaction and betting history at any time to review your spending patterns and make informed decisions about your play.

Six Pillars of Player Protection at habjje

habjje's responsible gaming programme is built on six concrete commitments. Each one is designed to give Bangladeshi players meaningful control over their gambling activity, spending, and time on the platform.

Personalised Deposit Limits

Set your own daily, weekly, or monthly BDT deposit ceiling directly from your account settings. Limits take effect immediately when lowered. Requests to raise a limit are subject to a mandatory 72-hour cooling-off period so that impulsive decisions cannot override your own financial boundaries.

Session Time Reminders

Configure on-screen notifications that alert you when you have been playing for a set duration — 30 minutes, 1 hour, or a custom interval. These reminders help you maintain awareness of time spent on habjje, reducing the risk of unintended extended sessions.

Immediate Self-Exclusion

If you feel that gambling is no longer enjoyable or is becoming a problem, you can self-exclude from habjje instantly. Choose a minimum exclusion period of 6 months or select permanent exclusion. Once active, your account is locked and all marketing communications from habjje cease immediately.

Flexible Time-Out Periods

Not ready for a full self-exclusion? Use our time-out feature to take a short, structured break. Pause your habjje account for 24 hours, 48 hours, 7 days, or 30 days. Your account balance is safely preserved and you can return to play when your time-out period expires.

Minor Protection Measures

habjje enforces a strict 18+ age policy. All new accounts undergo age verification before any real-money play is permitted. We actively encourage parents and guardians in Bangladesh to use internet filtering software to prevent underage access to online gambling platforms, including habjje.

Dedicated Support Access

Our responsible gaming support team is available around the clock. If you are concerned about your own gambling behaviour or that of someone close to you, reach out to us at [email protected]. All enquiries are treated with strict confidentiality and responded to within 24 hours.

Recognising Problem Gambling

Problem gambling can develop gradually and is not always easy to recognise in yourself. The following warning signs are commonly associated with gambling that has moved beyond healthy recreation. If several of these apply to you, we strongly encourage you to use habjje's self-exclusion tools or seek external support.

You Are Not Alone: Problem gambling affects people from all walks of life across Bangladesh. Recognising the signs is the first and most important step. habjje's support team is available at [email protected] to help you access the right tools and, where appropriate, refer you to professional counselling resources.

How to Activate Responsible Gaming Tools on habjje

All responsible gaming tools are accessible directly from your habjje account. No phone call is required and no fee is charged. Follow the steps below to set limits, take a break, or self-exclude.

01
Log In to Your habjje Account

Visit habjje.net and log in using your registered username and password. Ensure you are using a secure, private connection before accessing your account settings.

02
Navigate to Account Settings

Once logged in, go to your Account Settings or Player Profile panel. The Responsible Gaming section is clearly labelled and located within the Settings menu.

03
Select the Tool You Need

Choose from Deposit Limits, Session Reminders, Time-Out, or Self-Exclusion. Each tool has a dedicated section with clear instructions explaining exactly what the tool does and how it affects your account.

04
Set Your Parameters

Enter your chosen limit amount in BDT, select your preferred time-out duration, or choose your self-exclusion period. For deposit limits, specify whether the limit applies daily, weekly, or monthly.

05
Confirm and Activate

Review your selection carefully and confirm. Restrictions — especially self-exclusion and time-out — take effect immediately upon confirmation. Deposit limit reductions also apply instantly; increases require a 72-hour waiting period.

06
Contact Support if Needed

If you encounter any difficulty activating a responsible gaming tool, or if you need to self-exclude urgently, email [email protected] directly. Our team will apply the restriction on your behalf within one hour of receiving your request.

Understanding habjje Self-Exclusion

Self-exclusion is the most comprehensive responsible gaming tool available on habjje. When you self-exclude, your account is immediately suspended and you will be unable to log in, deposit, place bets, or claim bonuses for the duration of your chosen exclusion period. All pending habjje marketing and promotional emails to your registered address will also be stopped.

Self-exclusion periods at habjje begin at a minimum of six (6) months. You may also choose a period of 1 year, 2 years, 5 years, or permanent exclusion. A permanent self-exclusion cannot be reversed under any circumstances. Temporary exclusions can only be lifted after the full period has elapsed, and only following a mandatory reflection period and verification of your identity.

What Happens to Your Balance?

Any funds remaining in your habjje account at the time of self-exclusion will be returned to you via your original payment method — bKash, Nagad, Rocket, Upay, or bank transfer, as applicable. Withdrawal processing follows the standard habjje payout timeline. Pending bonus funds that have not met the applicable wagering requirements will be forfeited upon self-exclusion.

Re-Opening After a Temporary Exclusion

If your chosen self-exclusion period was temporary (e.g., 6 months or 1 year), you may request account reactivation after the full period has expired. habjje applies a mandatory 7-day reflection period before reactivation is processed, during which you may withdraw your reactivation request at no cost. Reactivation requires fresh identity verification and a brief wellbeing check with our support team.

habjje strongly recommends that players seeking to self-exclude also consider contacting a professional gambling support service for additional guidance and peer support during the exclusion period.

Managing Your Spend with habjje Deposit Limits

Deposit limits are the most practical everyday tool for keeping your gambling within a budget you are comfortable with. habjje allows you to set a maximum BDT deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, habjje will block further deposits until the relevant period resets.

How limits work in practice: If you set a weekly deposit limit of ৳5,000 and deposit ৳3,000 on Monday, you will only be able to deposit a further ৳2,000 before the following Monday's reset, regardless of any winnings or withdrawals made during that week.

Reducing a limit: Takes immediate effect. If you lower your daily limit from ৳2,000 to ৳500, the ৳500 cap applies from the moment you confirm the change.

Increasing a limit: Subject to a mandatory 72-hour cooling-off period. This delay is intentional — it gives you time to reconsider whether raising your deposit limit is genuinely in your best interest.

Tip for Bangladeshi Players: Consider aligning your habjje deposit limit with your monthly discretionary budget rather than your total income. A commonly recommended guideline is to treat gambling as entertainment with a fixed monthly entertainment budget — just as you would for a cinema trip or a meal out in Dhaka.

Keeping Minors Safe from Online Gambling

habjje enforces a strict minimum age requirement of 18 years for all registered players. We verify the age of every new account holder before real-money play is permitted, and we conduct additional checks whenever our systems flag a potential age concern.

We are aware that in many Bangladeshi households, devices are shared between family members of different ages. If you share a phone, tablet, or computer with anyone under 18, we strongly recommend taking the following precautions:

  • Always log out of your habjje account after each session on a shared device
  • Do not save your habjje password in a shared browser's auto-fill
  • Enable parental controls or device screen time restrictions for children's profiles
  • Use internet filtering software to block gambling-category websites on shared devices
  • Talk openly with young people in your household about the risks of gambling

External Support Resources

habjje recognises that our in-platform tools, while powerful, may not be sufficient for every player who develops a gambling problem. Professional support is available and we actively encourage players who are struggling to seek it. Below is guidance on the types of external help available to players in Bangladesh.

Counselling Services

Licensed mental health professionals and addiction counsellors in Dhaka, Chittagong, Sylhet, and other major cities can provide confidential one-to-one support for gambling-related issues. Your family doctor can provide a referral.

Crisis Helplines

If gambling-related stress is affecting your mental health or creating thoughts of self-harm, please contact a mental health crisis line or visit your nearest hospital. Your wellbeing is more important than any bet.

Support Groups

Peer support groups bring together individuals who share similar experiences with problem gambling. Attending a group — in person or online — can provide perspective, accountability, and a sense of community during recovery.

habjje Support Team

Email [email protected] with the subject line "Responsible Gaming Help" for priority handling. We will respond within 24 hours, apply any requested account restrictions immediately, and provide further referral information if needed.

Enjoy habjje — Always Within Your Limits

Responsible gaming and great entertainment are not opposites. Explore habjje's full game library, check our FAQ for common questions, or review our terms — all on a platform built with Bangladeshi player safety at its core.